Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my womens lingerie refund? who do i contact to ask about my return? lingerie sending an lingerie womens e-card how do i create a card to send to my friends and family? how do i view (pick up) my card? can i resend a card? can i send the card to more than one person? can i print a clothescompany greeting card? possible problems with sending a card other information how do i contact clothescompany? back to top chances are, you''ll have a question that we''ve tried to answer here on our site in our frequently asked questions (faqs) area.

when you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. if you would like to change your preferences at any time, you may lingerie email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control lingerie womens you may receive mailings from a third party in the meantime. if you do not want to receive any catalogs from any direct marketing companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing association, p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request known to all its members. it can take as much as 6 to 8 months for them to comply with your request. when is my order processed? back to top orders are shipped within 48 hours for in-stock merchandise. we will notify you via email on out-of-stock status of a particular item.

i saw a product in your catalog but don''t see it on your web site. can i still order it? how do i know if a product i see on your site is in stock? do i have to pay sales tax? doesn''t the internet tax freedom act say that i don''t have to lingerie pay sales tax when shopping online? how do i complete a purchase online? is shopping online at clothescompany secure? can i order online without a credit card? can i phone, fax, email or mail in my order? can i save my shopping cart if i''m not ready to check out? what are cookies? what do they do? how do i set my browser to accept cookies? order processing and shipping information when is my order processed? what shipping methods are available? how much does shipping cost? if my selection is "backordered," what happens? how do i check the status of my order or contact you if i have a question about my order? an item i''ve ordered is on backorder and i do not want to wait for it. how can i cancel it? if my selection is "cancelled," what happens? do you ship internationally?