I saw a product in your catalog but don''t see it on your Web site. Can I still order it? How do I know if a product I see on your site is in stock? Do I have to pay sales tax? Doesn''t the women in underwear internet tax freedom act say that i don''t have to pay sales tax when shopping online? how do i complete a purchase online? is shopping online at clothescompany secure? can i order online without a credit card? can i phone, fax, email or mail in my order? can i save my shopping cart if i''m not ready to check out? what are cookies? what do they do? how do i set my browser underwear to accept cookies? order processing and shipping information when is my order processed? what women underwear shipping methods are available? how much does shipping underwear cost? if my selection is "backordered," what happens? how do i check the status of my order or contact you if i have a question about my order? an item i''ve ordered is on backorder and i do not want to wait for it. how can i cancel it? if my selection is "cancelled," what happens? do you ship internationally?

to cancel any backordered item, call us at 1-800-111-1111 women in sexy underwear or send us an email at custserv@clothescompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. if the item has not already underwear been shipped to you, we will cancel it immediately. if it has already shipped, you may refuse the package upon delivery and it will be returned to us. women if my selection is "cancelled," what happens? back to top we do our best to closely monitor inventory levels and keep the clothescompany web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. when that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. if an item is discontinued, we may substitute merchandise of equal or better value.

we will call you underwear to inform you that a substitute item is available and will only ship it to you with your permission. returns and exchanges what is the clothescompany satisfaction guarantee? how do i return an item to clothescompany? how do i exchange an item i''ve received for something else? how do i return or exchange a gift bought for me from clothescompany? women and underwear i lost my packing slip. what information do you need for my return? what do i do if clothescompany shipped me the wrong item(s) or my order was damaged in transit? will i get a full refund for my return? how long does it take to get my refund? who do i contact to ask about my return? back to faqs what is the clothescompany satisfaction guarantee? back to top every item is 100% guaranteed! if, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. our promise is backed by over 10 years of pleasing discerning customers.