To cancel any backordered item, call women under wear us at 1-800-111-1111 or send us an email at custserv@clothescompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. if the item has not already been shipped to you, we will cancel it under immediately. if it has already shipped, you may refuse the package upon delivery and it will be returned to us. if my selection is "cancelled," what happens? back to top wear we do our best to closely monitor inventory levels and keep the clothescompany web site as current as possible, but sometimes, we receive multiple women under wear orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. when that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. if an item under is discontinued, we may substitute merchandise of wear equal or better value.

when you sign up for our email, request a catalog, women or place under and wear an order with us, you will be prompted to tell us your preferences at that time. if you would like to change your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. women if you do not want to receive any catalogs from any direct marketing companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing association, p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request known to all its members. it can take as much as 6 to 8 months for them to comply with your request. when is my order processed? under back to top orders are shipped within 48 hours for in-stock merchandise. we will notify wear you via email on out-of-stock status of a particular item.