How do I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following address via insured mail: If you need assistance prior to returning your item(s), please call us at 1-800-111-1111. rich suede coats how do i exchange an item i''ve received for something else? back to top if you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when work coats sending your return merchandise. if the amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be refunded unless the error suede and coats was ours), please include payment for the additional amount. there are no additional charges for shipping if you''re exchanging an item. if you have specific questions about exchanging an item, please call us at 1-800-111-1111. how do i return or exchange a gift bought for me from clothescompany? back to top

i have a question about a product. who should i call for assistance? back to top our friendly customer satisfaction team has easy access to all our products at all times and will be happy to answer your questions about fabric, color, style, deliveryé anything! contact us by email at custserv@clothescompany, or call us at 1-800-111-1111. i saw a product in your catalog but don''t see it on your web site. can i still order it? suede back to top occasionally you''ll find items in our catalog that are not on our web site. don''t worry, you can still order your items here, simply click here and add the item number and associated information in the correct area. your order will be processed as usual. if you have any questions feel free to call our customer service department at 1-800-111-1111 for more information. my email address has changed. how do i change my email subscription so i can continue receiving it?

when you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. if you would like to change your preferences at any coats time, you may email us at custserv@clothescompany. please be sure to include complete information. suede we will process your request coats as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. if you do not want to receive any catalogs from suede any direct marketing companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing association, p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request known to all its members. it can take as much as 6 to 8 months for them to comply coats with your request. when is my order processed? back to top orders are shipped within 48 hours for in-stock merchandise. we will notify you via email on out-of-stock status of a particular item.