Include your complete name and the mailing plussizedwomensunderwear address you would like us to remove. If you have a catalog handy, please include the customer number found in the pink box above your name. We will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We regret that we can not prevent this mailing and appreciate your patience and understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for our email, request a catalog, or place an order with us, you will be able to tell us your preferences at that time. If you would like to plussizedwomensunderwear change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime.

When that happens, we will immediately notify you via email with plussizedwomensunderwear the anticipated shipping date. Most items that are backordered are expected to arrive in our fulfillment center within 30 days. We ship all ordered items as they become available, so if you have ordered more than one item and any of those items is on backorder, you will receive multiple shipments. You will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a question about my order? BACK TO TOP If you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? BACK TO TOP

If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? BACK TO TOP To request an application for the ClothesCompany ShopExtra credit card, call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Be sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers plussizedwomensunderwear around the world and employ more than 2,700 people coast-to-coast and as far away plussizedwomensunderwear as India. If you would like to learn more about Hanover Direct, click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP