I saw a product in your catalog but don''t see it on your Web site. Can I still order it? How do I know if a product I see on your site is in stock? Do I have to pay sales tax? Doesn''t the Internet Tax Freedom Act say that I don''t have to pay sales tax when shopping online? How do I complete a purchase online? Is shopping online at ClothesCompany secure? Can I order online without a credit card? Can I phone, fax, email or mail in my order? Can I plussizebriefs save my shopping cart if I''m not ready to check out? What are cookies? What do they do? How do I set my browser to accept cookies? Order Processing and Shipping Information When is my order processed? What shipping methods are available? How much does shipping cost? If my selection is "backordered," what happens? How do I check the status of my order or contact you if I have a question about my order? An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? If my selection is "cancelled," what happens? Do you ship internationally?

Include your complete name and the mailing address you would like us to remove. If you have a catalog handy, please include the customer number found in the pink box above your name. We will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. We regret that we can not prevent this mailing and appreciate your patience and understanding. I don''t want my name, postal address or email address sold to outside parties. How do I inform you of my preferences? BACK TO TOP When you sign up for our email, request a catalog, or place an order with us, you plussizebriefs will be able to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime.

We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with plussizebriefs your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers.