Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany greeting card? Possible Problems with sending a card Other information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area.

Do you have any other catalogs I might be interested in? BACK TO TOP ClothesCompany is one of many fine catalogs offered by Hanover Direct, Inc. Our sister catalogs include Improvements, Gump''s by Mail, Domestications and more. Click here to visit our partners page, where you''ll find descriptions and links for our sister catalogs, as well as links to the Web sites of our online partners. I receive more than one copy of your catalog. What should I do? BACK TO TOP If you are receiving more than one plussizebras copy of our catalog, we''ll correct the situation. Simply send all of the mailing labels -- indicating which one is correct -- to Hanover, PA 17333-0069 or call us toll free, at 1-800-111-1111. Help us help the environment become greener and cleaner by contacting us today. I no longer wish to receive ClothesCompany catalogs. How do I get my name removed from your mailing list? BACK TO TOP To be removed from our mailing list, please call us at 1-800-111-1111 or send an email to custserv@ClothesCompany.

I saw a product in your catalog but don''t see it on your Web site. plussizebras Can I still order it? How do I know if plussizebras a product I see on your site plussizebras is in stock? Do I have to pay sales tax? Doesn''t the Internet Tax Freedom Act say that I don''t have to pay sales tax when shopping online? How do I complete a purchase online? Is shopping plussizebras online at ClothesCompany secure? Can I order online without a credit card? Can I phone, fax, email or mail in my order? Can I save my shopping cart if I''m not ready to check out? What are cookies? What do they do? How do I set my browser to accept cookies? Order Processing and Shipping Information When is my order processed? What shipping methods are available? How much does shipping cost? If my selection is "backordered," what happens? How do I check the status of my order or contact you if I have a question about my order? An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? If my selection is "cancelled," what happens? Do you ship internationally?