How do I return an item to ClothesCompany? BACK TO TOP Please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following address via insured mail: If you need assistance prior to returning your item(s), please call us at 1-800-111-1111. How do I exchange an item I''ve received for something else? BACK TO TOP If you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your return merchandise. If the amount for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling can not be plussize lingerie refunded lingerie slip unless the error was ours), please include payment for the additional amount. there are no additional charges for shipping if you''re exchanging an item. if you have specific questions about exchanging an item, please call us at 1-800-111-1111. how do i return or exchange a gift bought for me from clothescompany? plussize lingerie back to top

include your complete name and the mailing address you would like us to remove. if you have a catalog handy, please include the customer number found in the pink box above your name. we will promptly process your request, but as we prepare for our mailings lingerie months in advance, you may receive one or two more catalogs plussize and lingerie before your name is completely removed from our files. we regret that we can not prevent this mailing and appreciate your patience and understanding. i don''t want my name, postal address or email address sold to outside parties. how do i inform you of my preferences? back to top when you sign up for our email, request a catalog, or place an order with us, you will be able to tell us your preferences at that time. if you would like to change your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime.

when you sign up plussize for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. if you would like lingerie to change your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the plussize meantime. if you do not want to receive any catalogs from any direct marketing companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing association, lingerie p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request known to all its members. it can take as much as 6 to 8 months for them to comply with your request. when is my order processed? back to top orders are shipped within 48 hours for in-stock merchandise. we will notify you via email on out-of-stock status of a particular item.