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when you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. if you would like to change your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime. if you sized do not want to receive any catalogs from any direct marketing companies, write to this address to inform them of your wishes: the mail preference service, c/o direct marketing womens association, p.o. box 9008, farmingdale, ny 11735-9008. this organization will make your request known to all its members. it can take underwear as much as 6 to 8 months for them to comply with your request. when is my order processed? back to top orders are shipped within 48 hours for in-stock merchandise. we will notify you via email on out-of-stock status of a particular item.

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