We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? plus sized i lost my packing slip. what information do you need for my return? what do i do if clothescompany shipped me the wrong item(s) or my order was damaged in transit? will i get a full refund sized for my return? pantie how long does it take to get my refund? who do i contact to ask about my return? back to faqs what is the clothescompany satisfaction guarantee? back to top every item is 100% guaranteed! if, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding plus delivery charges), no questions asked. our promise is backed by over 10 years of pleasing discerning customers.

back to sized top to change your email address you will need to unsubscribe using your current email address (see detailed instructions below), and then sign up again on our site with the new address. if your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will remove it automatically. how do i unsubscribe from your email? back to top we hope our emails offer something of value for all of our subscribers, but we understand that some people receive too much email. if you need to unsubscribe, follow these instructions exactly: send an email from the email address where you''re currently receiving our newsletter to optout@clothescompany with the following subject line: unsubscribe clothescompany. we will process your request as quickly as possible. i don''t want my name, postal address or email address given or sold to anyone else. how do i inform you of my preferences? back to top

what shipping methods are available? back to top we currently only ship via normal ground transportation. pantie second-day air shipping is available plus and sized for selected items for an additional cost. if you would like to inquire pantie about the cost and availability of express plus shipping for your order (only available in the contiguous united states), please call us at 1-800-111-1111. we regret any inconvenience. how much does shipping cost? back to top shipping and tax will sized be calculated and added to your order for customers inside the united states. for international customers, a shipping charge estimate will appear. this charge may vary, and pantie the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. with respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to plus the buyer upon delivery sized of the merchandise to the common carrier. if my selection is "backordered," what happens? back to top occasionally, a product is more popular than we anticipated and we temporarily pantie run out of stock.