Need assistance? Got a question? Chances are, you''ll find the help you need right here in our Frequently Asked Questions (FAQs) library. We''ve tried to think of every possible question you might have about shopping our site, buying our products, and finding out about our customer service policies. So take a look here for the basics on what it''s all about. If you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of plus size womens fashion the answers. about clothescompany and hanover direct, inc. how do i contact clothescompany? how do i apply for a clothescompany shopextra credit card? who owns the clothescompany catalog? how do i find out about employment opportunities with clothescompany or your parent company, hanover direct, inc.? how do i contact your corporate offices? our catalog how do i request size and brief a catalog for myself or for a friend? how do i inform you of an address change so i can continuing receiving your catalog?

include your complete name and the mailing address you would like us to remove. if you have a catalog handy, please include the customer number found in the pink box above your name. we plus will promptly process your request, but as we prepare for our mailings months in advance, you may receive one or two more catalogs before your name is completely removed from our files. we regret that we can not prevent this mailing and appreciate your patience and understanding. i don''t want my name, postal address or email address sold to outside parties. how do i inform you of my preferences? back to top size when you sign up for our email, request a catalog, or place an order with us, you will be able to tell us your preferences at that time. if you would like to change brief your preferences at any time, you may email us at custserv@clothescompany. please be sure to include complete information. we will process your request as quickly as possible, but due to circumstances beyond our control you may receive mailings from a third party in the meantime.

how do i return an item to clothescompany? back to top please ship your return merchandise, with the requested information completed on the back of your packing slip, to the following address via insured plus mail: if you need assistance prior to returning size your item(s), please call us at 1-800-111-1111. how do i exchange an item i''ve received for something else? back to top if you''ve kept your packing slip, fill out the exchange portion of the form on the back of the slip with the item(s) you would like to order, and include it when sending your return merchandise. if the amount brief for the replacement item(s) exceeds the amount to be refunded (cost of the product only; shipping and handling plus can not be refunded unless the error was size ours), please include payment for the additional amount. there are no additional charges brief for shipping if you''re exchanging an item. if you have specific questions about plus exchanging an item, please call us at 1-800-111-1111. how do i return size or exchange a gift bought for me from clothescompany? brief back to top