Need assistance? plus size womens fashion got a question? chances are, you''ll find the help you need right here in our frequently asked questions (faqs) library. we''ve tried to think of every possible size question you might have about shopping our site, buying our products, and finding out about our customer service policies. so take a look here for the basics on what it''s all about. if you don''t find the answer you need, or you have a specific question, you''ll find instructions on how to contact us for more information in many of the answers. about clothescompany and hanover direct, inc. brassiere how do i contact clothescompany? how do i apply for a clothescompany shopextra credit card? who owns the clothescompany catalog? how do i find out about employment opportunities with clothescompany or your parent company, hanover direct, inc.? how do i contact your corporate offices? our catalog how do i request a catalog for plus myself or for a friend? how do i inform you of an address change so i can continuing receiving your catalog?

when that happens, we will immediately notify you via email with the anticipated shipping date. most items that are backordered are expected to arrive in our fulfillment center within 30 days. we ship all ordered items as they become available, so if you have ordered more than one item and any of those items is on backorder, you will receive multiple shipments. you will be billed shipping for each item on a pro-rated basis size (based on the total dollar amount of your order) as it ships. how do i check the status of my order or contact you if i have a question about my order? back to top if you have any question about your order, brassiere including order status, call us at 1-800-111-1111 or email us at custserv@clothescompany please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. an item i''ve ordered is on backorder plus and size and i do not brassiere want to wait for it. how can i cancel it? back to top