When that happens, we will immediately notify you via email with the fantasy art goddess anticipated shipping date. most items that are backordered are expected to arrive in our fulfillment center within 30 days. we ship all ordered items as they become available, so if you have ordered more than one item and any of those items is on backorder, you will receive multiple lingerie shipments. you will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. how do i check the status of my order or contact you if i have a question about my order? back to top if you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@clothescompany please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. an item i''ve ordered is on backorder and i do not want to wait for it. how can i cancel it? back to top

to cancel any backordered item, call us at 1-800-111-1111 fantasy art goddess or send us an email at custserv@clothescompany and include your name, address and order confirmation number, if known, and the item you wish to cancel. if the item has not already been shipped to you, we will cancel it immediately. if it has already shipped, you may refuse the package upon delivery and it will be returned to us. if my selection is "cancelled," what happens? back to top we do our best to closely monitor inventory levels and keep the clothescompany web site as current as possible, but sometimes, we receive multiple orders for items that are being discontinued and subsequently become permanently unavailable before we are able to remove those products from our site. when that happens, we will notify you that the item has been "cancelled" and may suggest an alternate product. because we bill you as items are shipped, your credit card will not be charged for any items that are unavailable. if an item is discontinued, we may substitute merchandise of equal or better value.

what shipping methods are available? back to top we currently only ship via normal ground transportation. second-day air shipping is available for selected items for an additional cost. if you would like to inquire about the cost lingerie and availability of express shipping for goddess your order (only available in the contiguous united states), please call us at 1-800-111-1111. we regret any inconvenience. how much does shipping cost? back to top shipping and tax will be calculated and added to your order for customers inside the united states. for international customers, a shipping charge estimate will appear. this charge may vary, and the actual shipping charge will be confirmed by our customer service department and emailed to you for approval. with respect to shipments of merchandise to consumers, wherever they may reside, title to the merchandise shall pass to the buyer upon delivery of the merchandise lingerie to the common carrier. if my selection is "backordered," what happens? back to top occasionally, a product is more popular than we anticipated and we temporarily run out of stock.