When you sign up for our email, request a catalog, or place an order with us, you will be prompted to tell us your preferences at that time. If you would like to change your preferences at any time, you may email us at custserv@ClothesCompany. Please be sure to include complete information. We will process your request as quickly as possible, but due fullfigurelingerie to circumstances beyond our control you may receive mailings fullfigurelingerie from a third party in the meantime. If you do not want to receive ANY catalogs from ANY direct marketing companies, write to this address to inform them of your wishes: The Mail Preference Service, c/o Direct Marketing Association, P.O. Box 9008, Farmingdale, NY 11735-9008. This organization will make your request known to all its members. It can take as much as 6 to 8 months for them to comply with your request. When is my order processed? BACK TO TOP Orders are shipped within 48 hours for in-stock merchandise. We will notify you via email on out-of-stock status of a particular item.

Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Sending an E-Card How fullfigurelingerie do I create a card to send to my friends and family? How do I view (pick up) my card? Can I resend a card? Can I send the card to more than one person? Can I print a ClothesCompany fullfigurelingerie greeting card? Possible Problems with sending a card Other information How do I contact ClothesCompany? BACK TO TOP Chances are, you''ll have a question that we''ve tried to answer here on our site in our Frequently Asked Questions (FAQs) area.

ClothesCompany isn''t just a great catalog to shop from, it''s is a great place to work, too! Click here to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate offices are located in Weehawken, New Jersey, right across the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog for myself or for a friend? BACK TO TOP If you''d like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 2-3 weeks. How do I inform you of an address change so I can continue receiving your catalog? BACK TO TOP To update your account with your current address, please call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include both your previous and new addresses.